Leading Quality
Welcome to Leading Quality, the show that dives into the real-world stories and strategies of healthcare quality improvement leaders at all levels, from Frontline Champions to C-Suite Executives. Each episode uncovers how these dedicated professionals tackle complex topics in real healthcare environments. Discussion range from QI fundamentals, to leadership, technology, AI, and beyond. If you’re passionate about elevating patient care and want practical insights that go beyond the buzzwords, this podcast is for you. Tune in for inspirational conversations, innovative frameworks, and the behind-the-scenes details you won’t hear anywhere else, and discover how you, too, can lead quality improvement from wherever you stand in healthcare.
Episodes
7 episodes
Human Factors as Healthcare’s Secret Advantage: How an Open Door and a Tiny Tube Revealed System Flaws
A door swinging open in the OR. A tiny defect in IV tubing. Both seem trivial—until you realize they expose how fragile our systems really are.In this episode, Allie Muniak, Executive Director of Health System Improvement at He...
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Season 1
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Episode 6
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36:48
Small Changes That Move Mountains: Metrics That Matter and the Outpatient Revolution
A small change at the bedside can ripple across an entire system. That’s the spark behind this conversation with Dr. Khalil Sivjee, Medical Director at Cleveland Clinic Canada and pulmonary–critical care physician, as we explore h...
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Season 1
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Episode 5
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43:56
How a High Reliability Transformation Cut Preventable Harm by 90%
Safety isn’t a side project. It’s the operating system. We sit down with Paul Lambrecht, a rare blend of front line paramedic sensibility and executive discipline, to unpack how high reliability organizing moves from idea to f...
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Season 1
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Episode 4
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45:36
Change Happens at the Speed of Trust: Lessons from a Decade of Physician-Led Improvement
As Stephen Covey once wrote, "Change happens at the speed of trust." This simple yet profound insight applied by this week's guest, Dr. Curt Smecher captures the essence of how British Columbia's Physician Quality Improvement program transforme...
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Season 1
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Episode 3
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45:40
From 1 to 4 CMS Stars: A Quality Transformation Journey
What transforms a one-star hospital into a four-star institution in just four years? The answer lies not in fancy technology or complex solutions, but in approaching problems with genuine humility and data-driven focus.Dr. Kimiyoshi Kob...
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Season 1
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Episode 2
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49:10
Finding Joy in Healthcare: One Physician's Journey from Burnout to Advocacy
Dr. Lawrence Yang's powerful story begins with a stark confession: "My body had to say no for me because I didn't know how to do it myself." This candid admission sets the tone for a conversation that weaves together personal vulnerability, sys...
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Season 1
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Episode 1
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45:30
Introduction - Leading Quality
Healthcare is more complex than ever — with patients seeing multiple specialists, interacting with advanced technology, and relying on coordinated teams to deliver safe, effective care. In this introductory episode, host Dr. Jason Meadows...
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Season 1
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Episode 1
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4:11