Leading Quality

Welcome to Leading Quality, the show that dives into the real-world stories and strategies of healthcare quality improvement leaders at all levels, from Frontline Champions to C-Suite Executives. Each episode uncovers how these dedicated professionals tackle complex topics in real healthcare environments. Discussion range from QI fundamentals, to leadership, technology, AI, and beyond. If you’re passionate about elevating patient care and want practical insights that go beyond the buzzwords, this podcast is for you. Tune in for inspirational conversations, innovative frameworks, and the behind-the-scenes details you won’t hear anywhere else, and discover how you, too, can lead quality improvement from wherever you stand in healthcare.

Guest

Maria Mentzer, MS, MBA

Maria Mentzer helps senior leaders build a problem‑solving culture that shows up in the numbers.

She turns Steve Spear’s award‑winning research on high‑velocity learning into daily habits for leaders and teams, so organizations don’t just learn the Toyota story — they run it.

Maria has helped leaders in government and public companies deliver 2X to 60X improvements on the results that matter most, using a simple, behavior‑based approach that works from high‑tech to healthcare and from manufacturing to marketing.

She holds an MBA and a master’s in Civil Engineering from MIT’s Leaders for Global Operations Program, and is the CMO and co‑founder of See to Solve.

https://www.linkedin.com/in/mariamentzer/

Guest appearance on:

Why Healthcare Leaders Only See the Tip of the Iceberg