Leading Quality
Welcome to Leading Quality, the show that dives into the real-world stories and strategies of healthcare quality improvement leaders at all levels, from Frontline Champions to C-Suite Executives. Each episode uncovers how these dedicated professionals tackle complex topics in real healthcare environments. Discussion range from QI fundamentals, to leadership, technology, AI, and beyond. If you’re passionate about elevating patient care and want practical insights that go beyond the buzzwords, this podcast is for you. Tune in for inspirational conversations, innovative frameworks, and the behind-the-scenes details you won’t hear anywhere else, and discover how you, too, can lead quality improvement from wherever you stand in healthcare.
Leading Quality
Latest Episodes
How Do You Build a Safety Culture That Survives Leadership Turnover?
Why This Episode MattersHigh reliability is often treated as a collection of visible practices: safety huddles, rounding, event review, reporting systems. But Nicholas Testa argues that the practices matter only if they crea...
Lessons From Year One: Leading a Healthcare Learning System
Why This Episode MattersHealthcare organizations cannot learn simply because they have dashboards, safety reports, improvement methods, or formal escalation processes. Learning depends on whether people can surface what leaders do...
Lessons From Year One: Building a Healthcare Learning System
Why This Episode MattersHealthcare organizations can run hundreds of improvement projects without becoming fundamentally better at improvement. After 26 conversations in the first year of Leading Quality, a larger questio...
Designing High-Velocity Organizations in Healthcare with Dr. Steve Spear
Why This Episode MattersHealthcare organizations often tolerate ambiguity, workarounds, and recurring operational problems until they produce serious harm. Dr. Steve Spear explains how leaders can apply the same disciplined thinki...
Healthcare Needs a GPS for Life Outside the Hospital with Dr. Joshua Liu
Why This Episode MattersPatients spend most of their lives outside the hospital, yet healthcare teams often have limited visibility into what happens after discharge, between visits, or during long-term recovery. In this episode, ...
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